DELIVERY & SHIPPING

Order Processing Time:
All orders are processed and shipped within 2-4 days of being received.

Shipping Provider:
We use CTT.pt for all our deliveries. Your tracking information will be provided via email.

Shipping Timeframes:
International Deliveries: Please allow up to 30 days for your order to arrive. Please expect customs delays.

EU Deliveries: Orders within the EU typically take about 1-2 weeks to reach their destination.

Delivery:
Once your order arrives please inspect carefully, and if necessary, report any issues within 10 days of delivery. After 10 days your order will be marked as completed, and no further reports can be made.

Potential Delays:
While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as customs clearance or logistic challenges. We appreciate your patience and understanding in such situations. Rest assured, we will keep you updated on the status of your delivery.

For any queries or concerns regarding your order, please do not hesitate to contact us.

DISCLAIMER:

LIESEL97 operates independently and has no connection, either official or implied, with the brands mentioned or offered for sale on our site. All trademarks, copyrights, and brand names that appear on our site are owned by their respective holders.

We specialize in the resale of pre-owned items. The intellectual property rights of the original brands are acknowledged and respected. Our process for verifying the authenticity of these items relies on deep industry knowledge coupled with sophisticated AI technology. It's important for our customers to understand that the brands featured on LIESEL97 do not participate in or endorse our verification process. They are not liable for the outcomes of our authenticity evaluations and are not associated with any authenticity certificates we may provide.